Our high-quality Wagyu products usually take one day to ship, we ship the products via Overnight Express with the Swiss Post. We attach great importance to freshness and quality, so each piece of Wagyu meat is carefully packaged and shipped chilled to ensure it arrives to you in perfect condition. Orders received by 12:00 noon will be processed and shipped the same day. Please note that there may be delays due to holidays or special circumstances, so we recommend ordering early to ensure you receive your Wagyu meat on time.

We ship our high-quality Wagyu products with reliable and specialized shipping service providers from the Swiss Post. This partner guarantees the fastest and safest delivery so that your Wagyu meat arrives fresh and in perfect condition. By using chilled shipping options, we ensure that the cold chain is not interrupted and the quality of our Wagyu meat is maintained. After your order has been dispatched, you will receive a tracking number that you can use to track the delivery status online at any time.

Since our Wagyu products are fresh and perishable foods, returns are unfortunately not possible. We ensure that every piece of Wagyu meat is packaged to the highest quality standards and shipped chilled to guarantee freshness and taste. However, if you have a problem with your delivery or the product does not arrive in perfect condition, please contact us immediately. Our customer service is at your disposal to find a satisfactory solution.

If you have not received an order confirmation email after completing your order, there may be several reasons for this. First, please check your spam folder, as emails can sometimes end up there by mistake. Make sure you have entered the correct email address when placing your order. If your email address contains a typo, the order confirmation may not reach you. Another reason could be a temporary technical problem on our site or with the email provider. If you still have not received an order confirmation after 24 hours, please contact our customer service. We will be happy to help you and check the status of your order. Our goal is to keep you informed about your order at all times and to ensure you enjoy a smooth shopping experience.

Yes, Mühlemann Wagyubeef offers the possibility of entering into direct partnerships for commercial purposes. We are always interested in working with restaurants, catering companies, delicatessens and other commercial customers who want to offer our high-quality Wagyu products. By partnering with us, you benefit from exclusive conditions, regular deliveries and first-class customer service. Our Wagyu products represent the highest quality and exceptional taste, making them ideal for demanding commercial applications. If you are interested in working with us, please contact us via our contact form or directly by email. Our team will get in touch with you immediately to discuss the details and find a tailor-made solution for your business needs.

Our Wagyu cattle are raised under optimal conditions that ensure the highest quality and ethical standards. The cattle graze on extensive pastures in the picturesque Swiss region of Kehr auf der Schwarzenegg. This stress-free environment contributes significantly to the well-being of the animals and is crucial for the excellent quality of our Wagyu meat. The natural husbandry on lush pastures allows the cattle to move freely and enjoy a healthy, species-appropriate diet. Our agricultural practices are designed to reduce stress for the animals to a minimum and enable them to live a peaceful, harmonious life. We attach great importance to transparency and sustainability, so you can be sure that our Wagyu cattle grow up in the best conditions. If you want to find out more, click here https://www.plattformj.ch/artikel/194333/

Yes, we also offer weekend deliveries to ensure that you always receive your high-quality Wagyu products fresh and on time. Our shipping partner Swiss Parcel Post works closely with us to enable delivery on Saturdays. However, please note that no deliveries are made on Sundays and public holidays. To ensure weekend delivery, we recommend placing your order early and paying attention to the estimated delivery times provided when ordering. If you have any special requests or questions regarding your delivery, our customer service team will be happy to help you to ensure that your order is processed smoothly and to your satisfaction.

Yes, you can also purchase our high-quality Wagyu products directly from the farm. We are happy to welcome customers to our farm in the Swiss region of Kehr auf der Schwarzenegg after prior notification by phone or email. Direct collection gives you the opportunity to personally convince yourself of the quality of our products and to learn more about the sustainable and stress-free husbandry of our Wagyu cattle. To arrange a pickup time, please contact us in advance. Our team will ensure that your order is prepared and you experience a smooth pickup. We look forward to offering you our excellent Wagyu products directly from the producer.

No, we currently do not offer shipping outside of Switzerland. Our Wagyu products require a controlled cold chain and guarantee the best quality and delivery within 24 hours. Due to these requirements, we are unfortunately unable to offer international deliveries. We attach great importance to ensuring that our customers always receive fresh and premium Wagyu products. If you have any questions about our delivery area or need further information, please do not hesitate to contact us. We are always striving to improve our service and offer our customers an exceptional shopping experience.

Yes, in addition to our high-quality Wagyu meat products, we also offer other parts of Wagyu cattle, such as bones for stocks. These bones are ideal for preparing delicious stocks and soups that fully showcase the unparalleled taste and health benefits of Wagyu meat. To order bones or other parts of Wagyu cattle, please contact us via our contact form or by email. Our team will be happy to take your order and provide further information. We are proud to offer a wide range of Wagyu products to meet your culinary needs.